Our response to COVID-19

People are our priority. We are securing the health and safety of our workforce and communities and ensuring the continuity of an energy supply upon which the world relies.

As the world faces an unprecedented health crisis, we stand with our people. This means our employees, who work tirelessly to bring energy to the world. It means our communities, the neighbors and the families who support us. And it means the global community – for whom energy is an essential and integral part of their lives.

To our employees – from oil rig to office space – we thank you. We understand that this is a challenging time, and know that the work you are doing ensures our operations continue as normal. We are proud to call you all Aramcons.

To our people all around the world, we are ready, and we are responsive. We are in this together.

 

A message from our President & CEO

As we continue to deal with the unprecedented impact of COVID-19, I would like to highlight the incredible efforts of our colleagues here in-Kingdom and around the world to ensure that we get through these testing times, together.

Amin H. Nasser, President & CEO

Latest news and announcements

Chapter 1

March 24, 2020

Temperature screening

Non-contact infrared thermometers have been introduced to a number of Saudi Aramco sites, including key offices, community facilities, buses, contractor camps, and at construction sites. This practice is being extended in order to quickly identify the presence of a fever, which is one of the symptoms of COVID-19.

March 24, 2020

Curfew

The Saudi Government has implemented a curfew effective March 23, 2020 for 21 days. The curfew demands that all people must be in their homes between the hours of 7:00 p.m. and 6:00 a.m. This curfew is applicable to all Saudi Aramco communities.

March 23, 2020

Changing behaviors to beat COVID-19

The way we greet our colleagues and friends brings us closer together, but in the current situation their safety should be your priority. It is our responsibility to change our behavior, whether through physical distancing, changing the way you greet people, and paying special attention to shared spaces. If in doubt, remember to play it safe. Read about some of the steps you can take.

March 22, 2020

Online collaboration

On March 22, over 5,000 employees connected from home, and 7,563 video calls and conferences were conducted through Skype for Business, with a total of 16,586 attendees. This is in line with our efforts to implement physical distancing to keep our workforce safe. Contact the Skype Support Team or the IT Help Desk for more information.

Announcements

Health and wellbeing awareness

Chapter 2

March 29, 2020

Stay engaged!

During these challenging times it’s important to stay connected to the world through culture and creativity. Ithra has created new, original and interactive content across their social media channels to bring a virtual world of art, reading and learning to their audience. Visit Ithra Connect to find out more, and join a community of likeminded people.

March 25, 2020

Sharing space

Shared environments in the office require special attention to minimize exposure and reduce risks. Surfaces and technology need to be cleaned to keep the spread of infection low. Wipe down items such as your computer, mouse, keyboard, office phone, desk and chair between shifts. Ensure all shared workspaces and items are routinely cleaned.

6 tips on preventative measures we can all take to stop COVID-19 from spreading.

Social distancing and home isolation: what do these terms actually mean? Watch to find out more

Keeping our facilities safe

Maintaining safe and sanitary places for our people to live in work is a top priority for Saudi Aramco. During the past eight days, 5,381 disinfections were carried out in facilities across the Kingdom, including Dhahran, Abqaiq, Ras Tanura, Mubarraz, Shedgum, Yanbu’, Jeddah, Tanajib, Shaybah, and Riyadh.

Health guidance and tips

FAQs and links

Chapter 3

Frequently asked questions

We are monitoring the situation closely, so please check these FAQs regularly.

What is Saudi Aramco doing to prevent the spread of transmission? Our 70,000 men and women work tirelessly to bring energy to the world. Our people are our most valuable resource, and we are committed to protecting their safety. We are instituting measures to minimize the spread of the virus, and limiting exposure to at-risk individuals. Please check the latest updates section on this webpage for more details.
Where do I get official advice on the COVID-19 situation/travel? JHAH is sending weekly emails to all employees on the COVID-19 situation development and general advice. Employees should refer to JHAH website. For additional information employees can also refer to recognized health organizations/agencies such as the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC).
What do I have to do if I have recently returned from, have transited through, or have been in contact with someone who has been in a high risk country? Currently, all types of travel to the kingdom is suspended temporarily. However, prior to this suspension Governmental health restriction/directives were applied at point of entry in regards to quarantine. Personnel has sent an email mandating that all employees fill a declaration form for recent travel history or if they have been in contact with a confirmed COVID-19 case. You must complete the form as soon as possible if you have not filled it already.
If I have returned from traveling and I have a question about quarantine, what do I do? Instructions of quarantine (depending on date and country of travel) are given at point of entry or by medical facility, depending on date and country of travel. If you have questions you may contact your medical provider. You must remain in quarantine and fully comply with instructions given to you for the duration of the specified quarantine period to eliminate the risk of spread for 14 days from the date of your arrival.
Where do I obtain a medical certificate (PCR)? Please contact Saudi Embassy at current location for further details.
What happens when my exit-re-entry visa or Iqama expires while I’m out of Kingdom? Contact your local HR Service Center for more information.
I am currently on repatriation. Should I return to work? Due to the recent travel restrictions implemented by the Saudi government, employees who are currently OOK will not be able to return to the Kingdom. Contact your local HR Service Center for more information.
What if I am on personal leave out-of-Kingdom and cannot return due to the travel restrictions implemented by government? Contact your local HR Service Center for more information.
How does COVID-19 spread? COVID-19, like other coronaviruses such as Middle East Respiratory Syndrome (MERS), can be transmitted from one person to another by:
• Droplets from coughing and sneezing
• Close personal contact such as touching or shaking hands
• Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
For further information, employees should refer to JHAH website.
What are the signs and symptoms of COVID-19? The signs and symptoms of COVID-19 are similar to other respiratory infections. This includes high temperature ≥ 37.8°C, cough, difficulty breathing, sore throat or a runny nose. If you have symptoms, talk to your registered health-care provider so precautions can be taken to protect others. For further information, employees should refer to JHAH website.
Who is at high risk? COVID-19 can be contracted by people of all ages. However, older people and people with pre-existing medical conditions, such as diabetes, appear to be more vulnerable to becoming severely ill with the virus. Take extra care to avoid crowded areas, or places where you might interact with people who are sick. For further information, employees should refer to JHAH website.
What can I do to minimize the spread of infection? • Avoid all contact with individuals who may have the disease and please remember when you cough and sneeze to use cough etiquette, wash your hands frequently or use a hand sanitizer.
• Clean surfaces regularly with disinfectant – for example kitchen benches and work desks.
In addition, practice personal hygiene:
• Hand hygiene: wash hands often with soap and water for at least 20 seconds to avoid spreading the virus to others. Use an alcohol-based hand sanitizer if soap and water are not available.
• Cough etiquette: cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
• Avoid contact with others; do not travel while sick. For further information, employees should refer to JHAH website.

About

Chapter 4

The world depends on us, and we are committed to delivering – for our people, our communities and our global customers. This page is a single point of reliable information and guidance for Aramco employees, so that we can overcome the COVID-19 challenge together.


Our people

Our 70,000 men and women work tirelessly to bring energy to the world. Our people are our most valuable resource, and we are committed to protecting their safety.

We are instituting measures to minimize the spread of the virus, limiting exposure to potential at-risk individuals, cancelling events, and taking meetings and training programs  online.  Our dedicated teams are disinfecting public and office spaces, setting up additional hand sanitizer stations, and putting up educational posters throughout our facilities. We're also educating our employees on the risks and precautionary measures they can take to protect themselves, offering regular advice, guidance and a dedicated advice hotline.

Our communities

We are more than just a company; we are a community. A community that includes families, neighbors and friends.

To ensure their wellbeing we are closing our schools, recreational facilities, restaurants, playgrounds and other non-essential locations. Our people are communicating the most up-to-date health and prevention advice, and providing guidance on how to home-quarantine safely. But we also know life must go on, and are giving regular updates about available services, such as buses, commissaries and pharmacies. Our employees are instrumental in driving this continuity, ensuring facilities are sanitized, groceries are stocked, and driving our workforce to their destinations.

Our operations

Despite the present global challenge of COVID-19, we remain committed to the reliable production and supply of energy – the cornerstone of our company and our promise to our customers.

We already have inbuilt systems for managing global crises, and have never missed a shipment for operational reasons. Those same systems are in place now, so that we can continue to deliver to the world. We have increased preventative measures across our facilities to ensure they are protected from contamination, and are continually sterilizing workspaces and instituting health checks across our teams. Our dedicated employees are keeping the energy supply flowing; to the markets, the manufacturers, and the municipalities. The continuity of daily life has never been more important.


For up-to the-minute updates on COVID-19 around the world, please visit the Ministry of Health website